From skin color to skin condition...
4 posters
Page 1 of 1
From skin color to skin condition...
Yahoo News wrote:Mother and son kicked off plane for her skin condition: 'I have never been so humiliated in my life'
Elise Solé
American Airlines refunded a family’s plane tickets and apologised for kicking them off a flight for their rare skin disorder.
South Carolina mum Jordan Flake wrote on Facebook that she and her son Jackson were removed from a Thursday flight from El Paso, Texas, to Dallas, Texas because the flight crew was worried about her skin.
Flake has a genetic skin condition called Ichthyosis, which dries out the skin. (She didn’t say whether her son is afflicted.)
“While I’d like to share something positive, Jackson and I were just discriminated against…big time!” Flake wrote on Facebook.
After seating themselves on the plane, an employee asked the two men sitting next to Flake, to stand. “He then quietly asked me about ‘my rash’ and if I had a letter from a doctor stating it was ok for me to fly,” wrote Flake.
When he returned, wrote Flake, he apologetically stated that she and her son would have to leave. “The pilot seemed ok with it,” she wrote. “But the flight attendant rudely said (without even acknowledging me) ‘Well, she doesn’t have a letter from a doctor, so…'”
Flake said employees could not return her checked luggage, although she was provided a hotel and a new flight with a different carrier.
“I had to make unexpected childcare arrangements for my daughter at home and I am having to get a ride to the store to get our lotions and some clothes for tomorrow. I have never been so humiliated in my life!”
“Happy Rare Disease Day!” Flake wrote of the annual February 28 observance to raise awareness for unique health conditions. “Quit being ignorant and take the time to listen to people! I shouldn’t have to explain myself.”
Flake spoke highly of the employee with whom she interacted. “He was very helpful and mad about the situation,” she wrote. “He tried advocating for me!”
The airline told Yahoo Lifestyle, “Our goal at American Airlines is to create a welcoming environment for all of our customers. We sincerely apologise to Ms. Flake and her son for the experience they had yesterday, and our team has begun an investigation into the matter. Our Customer Relations team has already spoken to her directly and upgraded them on their flights. We will also be refunding the cost of her trip as well.”
Flake didn’t respond to Yahoo Lifestyle‘s attempts at contact.
Haha...I have to laugh at American Airlines response...when in doubt, give 'em an extra bag of peanuts.
Original Quill- Forum Detective ????♀️
- Posts : 37540
Join date : 2013-12-19
Age : 59
Location : Northern California
Re: From skin color to skin condition...
That is so incredibly horrible! I feel really sorry for them.
Ignorance is a sin.
Ignorance is a sin.
eddie- King of Beards. Keeper of the Whip. Top Chef. BEES!!!!!! Mushroom muncher. Spider aficionado!
- Posts : 43129
Join date : 2013-07-28
Age : 25
Location : England
Re: From skin color to skin condition...
Do I have to be the one to point out that it's funny that someone with a skin disease is named Flake?
Okay, fine.
Okay, fine.
Re: From skin color to skin condition...
>THE Ben Reilly< wrote:Do I have to be the one to point out that it's funny that someone with a skin disease is named Flake?
Okay, fine.
No dude. I also thought it but you just had to say it.
eddie- King of Beards. Keeper of the Whip. Top Chef. BEES!!!!!! Mushroom muncher. Spider aficionado!
- Posts : 43129
Join date : 2013-07-28
Age : 25
Location : England
Re: From skin color to skin condition...
American airlines are often in the news for the appallng way they treat their passengers.
They dont seem to be very good at customer relations.
They dont seem to be very good at customer relations.
Syl- Forum Detective ????♀️
- Posts : 23619
Join date : 2015-11-12
Similar topics
» Genes for Skin Color Rebut Dated Notions of Race, Researchers Say
» GRAPHIC VIDEO: Man in critical condition after being shot by LAPD officer was unarmed
» L.A. Protesters Try to Break Into Hospital Where Two Officers Are in Critical Condition After 'A Cowardly' Shooting
» Two 16 Yr Olds Suffered Stab Wounds - One In Critical Condition
» Hit by an Israeli bullet, 14 year old Gaza boy in critical condition
» GRAPHIC VIDEO: Man in critical condition after being shot by LAPD officer was unarmed
» L.A. Protesters Try to Break Into Hospital Where Two Officers Are in Critical Condition After 'A Cowardly' Shooting
» Two 16 Yr Olds Suffered Stab Wounds - One In Critical Condition
» Hit by an Israeli bullet, 14 year old Gaza boy in critical condition
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum
Sat Mar 18, 2023 12:28 pm by Ben Reilly
» TOTAL MADNESS Great British Railway Journeys among shows flagged by counter terror scheme ‘for encouraging far-right sympathies
Wed Feb 22, 2023 5:14 pm by Tommy Monk
» Interesting COVID figures
Tue Feb 21, 2023 5:00 am by Tommy Monk
» HAPPY CHRISTMAS.
Sun Jan 01, 2023 7:33 pm by Tommy Monk
» The Fight Over Climate Change is Over (The Greenies Won!)
Thu Dec 15, 2022 3:59 pm by Tommy Monk
» Trump supporter murders wife, kills family dog, shoots daughter
Mon Dec 12, 2022 1:21 am by 'Wolfie
» Quill
Thu Oct 20, 2022 10:28 pm by Tommy Monk
» Algerian Woman under investigation for torture and murder of French girl, 12, whose body was found in plastic case in Paris
Thu Oct 20, 2022 10:04 pm by Tommy Monk
» Wind turbines cool down the Earth (edited with better video link)
Sun Oct 16, 2022 9:19 am by Ben Reilly
» Saying goodbye to our Queen.
Sun Sep 25, 2022 9:02 pm by Maddog
» PHEW.
Sat Sep 17, 2022 6:33 pm by Syl
» And here's some more enrichment...
Thu Sep 15, 2022 3:46 pm by Ben Reilly
» John F Kennedy Assassination
Thu Sep 15, 2022 3:40 pm by Ben Reilly
» Where is everyone lately...?
Thu Sep 15, 2022 3:33 pm by Ben Reilly
» London violence over the weekend...
Mon Sep 05, 2022 2:19 pm by Tommy Monk
» Why should anyone believe anything that Mo Farah says...!?
Wed Jul 13, 2022 1:44 am by Tommy Monk
» Liverpool Labour defends mayor role poll after turnout was only 3% and they say they will push ahead with the option that was least preferred!!!
Mon Jul 11, 2022 1:11 pm by Tommy Monk
» Labour leader Keir Stammer can't answer the simple question of whether a woman has a penis or not...
Mon Jul 11, 2022 3:58 am by Tommy Monk
» More evidence of remoaners still trying to overturn Brexit... and this is a conservative MP who should be drummed out of the party and out of parliament!
Sun Jul 10, 2022 10:50 pm by Tommy Monk
» R Kelly 30 years, Ghislaine Maxwell 20 years... but here in UK...
Fri Jul 08, 2022 5:31 pm by Original Quill